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Customer Support Account Access

WhatsApp is the world’s largest and fastest growing communications company with over one billion active users globally. If you are looking for a fun full time job, have an Android, iPhone, Windows Phone or other smartphone, and consider yourself a smartphone gadget geek, keep on reading...

 

Take over account safety responsibilities for users who have lost their phones or whose phones have been stolen.

Educate users about the solutions we can provide and what steps to take to prevent future security problems on the account.

Deactivate accounts per user request. Create reports to track the number of inquiries we receive.

 

20 hours/wk

 

  • Ability to quickly learn new systems and tools
  • Sensitivity around user data required
  • Passion for helping people
  • Ability to read, write, and speak Spanish or Portuguese is a plus

Bachelor's degree preferred

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