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Triage Specialist

* Investigate product quality of Facebook’s beta applications 

*Understand and communicate product launch risk and severity of issues to partners

*Meticulously document findings 

*Communicate effectively with cross functional partners in Operations and Product 

*Develop test cases and scenarios in order to pinpoint the root cause of product bugs

 

 

*Excellent written and verbal communication skills

*Exceptional problem solving skills

*Natural curiosity and proven ability to learn new skills quickly

*Flexible and willing to respond quickly to urgent or changing processes

*Passion for ensuring high quality product experiences for millions of users

*Familiarity with Android and/or iOS platforms and Facebook products are a bonus!

*BA/BS degree preferred

 

***Writing Sample Required in WAND***

*Please have your candidate include a writing sample at the bottom of their resume, or as an attachment in WAND with the following:

 

-Find a bug with the Facebook user experience and document the bug.

 

 

*BA/BS degree preferred

 
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