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Application Engineer - Procurement

Duties

  • Become a support expert in Procurement service applications and products that are in production, and provide effective technical consultation to end users and product team.
  • Good understanding of the end to end Procure to Pay process flow.
  • Work with product team to define proper hand-off for Production operations.
  • Be the point of contact interfacing with customers, to provide first level of triage and enhancement requests.
  • Work directly with product team to resolve technical issues, build, drive and improve our products and processes.
  • With product team alignment, write production code that will enhance our products.
  • Build product insights from developer experience/sentiments and work with cross-functional partners to take appropriate action.
  • Deliver data-driven, impactful results.
  • Communicate effectively with internal customers, enabling informed decision making within the team.
  • Deliver clear documentation and work directly with vendor support for escalations.
  • Analyze issues of moderate complexity; addressing configuration, implementation, and function or process fails.
  • Develop and maintain a well-coordinated relationship with business users.
  • Support all business readiness activities including end user training, product testing and roll-out.
  • Comply with release management policies to ensure data integrity and system stability.
  • Exposure to SaaS based Travel and Expense solution (Concur).

Skills

  • BS in Computer Science or equivalent experience
  • 2+ years programming experience in one or more of the following languages: 1. PL/SQL  2. Javascript/ADF
  • 2+ years experince in Oracle Application modules (Purchasing, AP, Cash Management, GL)
  • 2+ years in software development or software consulting and production support.
  • 2+ years working with a relational database and handling volumes of data, performance tuning
  • 2+ years in understanding code bases, including API design techniques
  • 2+ years experience with object-oriented software development
  • 2+ years experience developing web applications

Education

  • Relevant industry experience
  • Demonstrated creative problem-solving approach and strong analytical skills
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