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UX Researcher

Facebook was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at Facebook offers countless ways to make an impact in a fast growing organization. Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for Facebook's billion+ users. Our work ranges from formative to evaluative, ethnography to usability. For this position, we are looking for a range from qualitative specialists to methodological generalists, with broad skills in qualitative and design research methods and an understanding of quantitative concepts. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on impacting the design of Facebook.

Responsibilities:

Work closely with product teams to identify research topics
Design studies that address both user behavior and attitudes
Generate insights that both fuel ideation and evaluate designs
Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
Work cross-functionally with design, product management, and engineering
Communicate results and illustrate suggestions in compelling and creative ways

 

Requirements:

BA/BS degree a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.) MA / PhD preferred.

5+ years experience in applied product research

Command of a broad set of qualitative and user-centered design methods

Understanding of quantitative, behavioral analysis and statistical concepts

Ability to ask, as well as answer, meaningful and impactful questions

Compelling communication

 

Education:

BA/BS degree in a human behavior related field (HCI, Psychology, Social Science, Information Science, etc.) MA / PhD preferred.

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