View Our Website View All Jobs

Support Analyst


  • Supporting, providing subject matter expertise, and configuring Oracle Application modules in the source-to-pay and record-to-report tracks. This includes the following modules:
    • Fixed Assets
    • General Ledger
    • Advanced Global Intercompany Systems (AGIS)
    • Period End Close processes
    • Cash Management
  • Triage and disposition production support tickets effectively, accurately and efficiently
  • Responsible for application support and configuration of a single application.
  • Work on enhancements and small projects to improve the product and end user experience
  • Excellent understanding of EBS data model, write complex SQL queries and perform data analysis to discover and fix underlying causes of bugs
  • Participate in source control and code review process.
  • Communicate effectively with internal customers, enabling informed decision making within the team.
  • Track key application metrics for production support and application usage.
  • Deliver clear documentation and work directly with vendor support for escalations.
  • Analyze issues of moderate complexity; addressing configuration, implementation, and function or process fails.
  • Develop and maintain a well-coordinated relationship with business users.
  • Support all business readiness activities including end user training, product testing and roll-out.


  • Good understanding of Procurement and Payables applications.
  • Experience with Oracle would be highly preferred
  • Ability to understand end to end business processes and support users from a process perspective.




Related experience is most important here.

Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file