Workplace Operations Program Manager

This is a 9 month Contract onsite @ Facebook, London


Business and strategic planning

  • Support senior management in strategic, operational and financial planning and ensure decisions in line with overall Facebook approach and goals
  • Ensure we have strong plans and KPIs in place at a regional and market/vertical level
  • Support the development of go-to-market strategies, e.g. for new markets, products or verticals, org restructuring and design
  • Provide business analytic strength to help drive initiatives critical to ongoing growth
  • Lead sophisticated research and analysis (e.g. revenue, customer, market and competitive trends and insights) for senior leadership to support decision-making

Operating rhythm

  • Support operational reviews and rhythm of the business to drive decision-making and review progress on regional goals and priorities (e.g. monthly/quarterly business reviews)
  • Support core sales operations processes for the team, including quarterly and annual goal setting
  • Develop strong collaborative relationships with key stakeholders across the company

Strategic projects and initiatives

  • Drive critical projects and initiatives for the Workplace team, partnering with cross-functional teams across the organization
  • Lead/facilitate cross functional teams to get work done, driving recommendations through to implementation


  • 5+ years of experience in strategic planning, sales operations and /or business operations, preferably in the technology / internet space. Experience in enterprise software / SaaS strongly preferred
  • Experience leading strategy, operations and process improvement projects at a leading consulting firm or in a relevant strategy/operations team; change management experience a plus
  • Distinctive problem solving and analysis skills, ability to solve complex and diverse business problems (commercial, operational, organizational), and to drive projects from strategy to execution
  • Able to develop or oversee advanced quantitative analysis and derive actionable insights
  • Strong leadership and influencing skills; can lead / influence stakeholders at all levels of an organization
  • Results and detail oriented, with strong commercial/business acumen
  • Excellent written and verbal communication skills
  • Superior Excel and Powerpoint skills
  • International or multicultural experience a plus


  • Bachelor degree in business, engineering or other relevant / quantitative disciplines from a leading university, MBA a plus. 
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