Manage cross-functional site infrastructure projects in a matrix organization.
Manage and Coordinate activities related to hardware decommissioning, rack moves and services migration within Facebook’s various Data Centers.
Work with cross functional teams such as Technical Program Managers, Data Center Operations, Compliance, Logistics on infrastructure projects.
Develop end to end project plans, drive project execution, monitor and track progress, ensure target deadlines are met.
Manage changes to the project scope, project schedule and ensure proper communication to all stakeholders.
Build and manage relationships with internal and external stakeholders.
Create and maintain project/process documentation.
Identify gaps and communicate to relevant teams to drive improvements/feature requests. Drive internal process improvements across multiple teams and functions.
Establish a communication plan to update stakeholders, provide frequent program updates, manage weekly status reporting.
Identify and communicate risks and work on mitigation plans.
Point of contact for project related escalations – first call resolution for issues. Review operational issues and determine if a technology solution is required or a process correction needs to be made.
Identify operational pain points and opportunities to improve business practices and prioritize resources in areas that will deliver the greatest impact.
Ensure there is sound communication between various groups and projects. Maintain program status wiki pages and provide frequent program updates. Identify and communicate risks and adjustments to the overall program.
Provide day-to-day coordination and quality assurance for projects and tasks.
Minimum 3 years work experience in Project Management with a demonstrated track record of delivering business value using technology solutions in high-tech operations space.
Proven project management, interpersonal, and communication skills, with high attention to detail.
Strong communication and coordination skills
Must be proactive with proven ability to execute on multiple tasks simultaneously
Ability to collaborate with different individuals across the organization and within other geographies, and "roll-up the sleeves" in order to accomplish all necessary tasks
Strong organizational and time management skills
Resourceful, action-orientated with the ability to get things done and overcome obstacles
Data Center experience and past experience as an engineer a plus
Ability to closely walk the line between business and technology
Bachelor’s degree in MIS, computer science, systems engineering, business, or a related field.